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2910 NE Sandy Blvd, Portland ORMon–Fri: 7AM–6PM · Sat: 8AM–2PMMon–Fri: 7AM–6PM

FREQUENTLY ASKED QUESTIONS

Got Questions? We've Got Answers.

Everything you need to know about working with Crankcase Auto.

01Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

02How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline with your estimate and text you updates.

03Do I need an appointment?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

04How do I know if I really need the repair?

We believe in full transparency. We'll show you exactly what we found — often with photos from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

05What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. We want to make payment as easy as possible.

06Do you do state inspections?

Yes, we perform state safety and emissions inspections. Walk-ins are welcome for inspections, and they typically take 30-45 minutes.

STILL HAVE QUESTIONS?

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Can't find your answer above? Give us a call or send a message — we're happy to help.

Hours
Mon–FriToday
7AM–6PM
SatToday
8AM–2PM